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TOPIC: SDR3 I can't get it to work

SDR3 I can't get it to work 09 Nov 2021 14:04 #16

  • N8SDR
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danielwee wrote:
Thanks for the suggestion Roman. I deleted Qt6WebView.dll (but let Qt6WebViewQuick.dll) and restarted the laptop. Unfortunately the behaviour still persists:-

1. Double click EESDR3 icon
2. nothing shows up on screen but EESDR3 icon appears in the bottom right pop-up icon tray
3. moving mouse over the icon in the tray causes it to disappear
4. I have tried completely uninstalling and re-installing multiple times
5. It seemed that I had this working before but something changed that I am not aware of

You sure you deleted the correct file, I had similar issues with that release but once the File Roman mentioned was removed all worked as in previous release- double check you may have removed the wrong file- is it located in the ROOT directory of of ExpertSDR3

Most likely (C:) Program Files -ExpertElectronics- ExpertSDR3 then remove "Qt6WebView.dll"
73 Rick
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SDR3 I can't get it to work 09 Nov 2021 16:16 #17

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Pretty sure. There are two files similarly named, one is the Qt6WebView.DLL while the other is the Qt6WebViewQuick.DLL. I deleted the former - it is visible in my Recycle Bin. I will play around a bit more and see if I can figure out what might be wrong with it.
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SDR3 I can't get it to work 14 Nov 2021 14:17 #18

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UPDATE: I managed to get EESDR3 to run on this problem Win 10 64-bit laptop.

What I did was to uninstall EESDR3, then completely delete the stub ExpertSDR3 and the ExpertSDR3 Firmware folder from the Program Files directory. After that I restarted the machine and re-installed EESDR3 and this time it fired up without problems. I'm not sure if it was the ExpertSDR3 Firmware folder that was the problem or both the stub directories. In any case, this was what worked for me.
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SDR3 I can't get it to work 16 Nov 2021 10:25 #19

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My PC is a HP 8200 Elite SFF PC with i7 2600 3.4Ghz CPU with 16GB Ram and it has an Intel Integrated Graphics 2000 controller. According to Device Manager Display Adapter Properties the driver date is 19-May-2016, driver version 9.17.10.4559 and as said before DirectX 12 is installed and tested as working OK. Thank you for your assistance.
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SDR3 I can't get it to work 16 Nov 2021 11:51 #20

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Hi Ron - have you tried uninstalling and deleting the stub directories for EESDR3 before re-installing as I did? My Dell XPS-13 has very similar specs to your PC.
Last Edit: 16 Nov 2021 11:56 by danielwee.
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SDR3 I can't get it to work 16 Nov 2021 14:37 #21

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vk3io wrote:
My PC is a HP 8200 Elite SFF PC with i7 2600 3.4Ghz CPU with 16GB Ram and it has an Intel Integrated Graphics 2000 controller. According to Device Manager Display Adapter Properties the driver date is 19-May-2016, driver version 9.17.10.4559 and as said before DirectX 12 is installed and tested as working OK. Thank you for your assistance.

No that Graphic Card does not support DX 12 or for that matter even True DirectX 11 , like was mentioned just because you show DirectX12 installed doesn't mean your hardware supports it, and in the case you have even Directx11 is very non promising:

Here are the specs for that Intel onboard HD 2000 chipset:
The HD Graphics 2000 was an integrated graphics solution by Intel, launched on February 1st, 2011. Built on the 32 nm process, and based on the Sandy Bridge GT1 graphics processor, the device supports DirectX 11.1. Even though it supports DirectX 11, the feature level is only 10_1, which can be problematic with many DirectX 11 & DirectX 12 titles

more can be found here: www.techpowerup.com/gpu-specs/hd-graphics-2000.c1248#:~:text=The%20HD%20Graphics%202000%20was%20an%20integrated%20graphics,with%20many%20DirectX%2011%20%26%20DirectX%2012%20titles.
73 Rick
Last Edit: 16 Nov 2021 14:37 by N8SDR.
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SDR3 I can't get it to work 23 Nov 2021 11:48 #22

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Thank you Fran for this Video Card Utility program.
Running it reveals my HP PC is a bit old and as said before, uses an integrated graphics chip, whose release date it seems was Jan 5, 2011.
The utility say's it supports DirectX 10.1, even though the driver installed is DirectX12.
Using the LOOKUP features of this utility, it takes me to online info on this integrated device and here it says:
[The HD Graphics 2000 was an integrated graphics solution by Intel, launched on February 1st, 2011. Built on the 32 nm process, and based on the Sandy Bridge GT1 graphics processor, the device supports DirectX 11.1. Even though it supports DirectX 11, the feature level is only 10_1, which can be problematic with many DirectX 11 & DirectX 12 titles..
I have ordered a low profile Dell PCIe 2.0 graphics card, which may, but not for certain, fix my problem.
If not, then a new Small Form Factor (SFF) PC (with very low EMI) will have to be found. Probably HP or Dell with i7 or better processor.
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SDR3 I can't get it to work 23 Nov 2021 12:33 #23

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vk3io wrote:
Thank you Fran for this Video Card Utility program.
Running it reveals my HP PC is a bit old and as said before, uses an integrated graphics chip, whose release date it seems was Jan 5, 2011.
The utility say's it supports DirectX 10.1, even though the driver installed is DirectX12.
Using the LOOKUP features of this utility, it takes me to online info on this integrated device and here it says:
[The HD Graphics 2000 was an integrated graphics solution by Intel, launched on February 1st, 2011. Built on the 32 nm process, and based on the Sandy Bridge GT1 graphics processor, the device supports DirectX 11.1. Even though it supports DirectX 11, the feature level is only 10_1, which can be problematic with many DirectX 11 & DirectX 12 titles..
I have ordered a low profile Dell PCIe 2.0 graphics card, which may, but not for certain, fix my problem.
If not, then a new Small Form Factor (SFF) PC (with very low EMI) will have to be found. Probably HP or Dell with i7 or better processor.

Who's Fran?

Also, one thing you could try not saying this will work but worth a try as it's become an option in the latest V3 alpha
If you can get the Lauch panel to at least show up click the Carrot and try in your case selecting OpenGL, as your card doesn't support current DX standards or Vulkan, it might possibly run under OpenGL, that said it will probably look and function in my opinion not so well, but worth a try I suppose.

Also, a note for anyone intending to look at new hardware for Windows, I would suggest you make sure any onboard video card supports DX12 or if you're adding or replacing a graphic card it supports DX12 as the New WinTurd 11 is going to take advantage and run much better with a card that is DX12 ready. and yes since the chip shortage and the data miners grabbing med/high level video cards good luck getting something decent without selling a kidney or a child. If I had seen this coming, I would have stocked up on Vid cards for the business and could have made a killing- decent cards I was buying around $100.00 are now $450-700.00. And as I mentioned earlier there are a crap load of FAKE, and video card scams going around. buyer beware and do some research.

Also note in order to see any difference between DX and Vulkan your card Needs to Support Vulkan to begin with, there is a slight difference in performance between DX and Vulkan noted here on my PC and with a few others that have graphic cards that can take advantage of Vulkan API.

If you're unsure of your cards specs and features you can use this site to get detailed info about it- www.techpowerup.com/gpu-specs/


graphicsAPIselect.jpg
73 Rick
Last Edit: 23 Nov 2021 12:48 by N8SDR.
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