Welcome, Guest
Username: Password: Remember me

TOPIC: Can’t connect to remote running EESDR3 0.12 from iPad

Can’t connect to remote running EESDR3 0.12 from iPad 03 Mar 2022 00:51 #1

  • W4SSB
  • W4SSB's Avatar
  • OFFLINE
  • Posts: 12
  • Thank you received: 3
I can log in to the EESDR remote cloud server but the I just get a message that says connecting but never connects. Tried Safari, Chrome, and Edge browsers on iPad with same results. Also have the same problem when trying to connect with a Mac using Safari but I can connect using Chrome and Edge.

Manuel W4SSB
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 26 Apr 2022 12:11 #2

  • W4SSB
  • W4SSB's Avatar
  • OFFLINE
  • Posts: 12
  • Thank you received: 3
Has anyone else experienced this issue? I posted a report on GitHub on March 3rd but have never seen a response.

Manuel W4SSB
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 26 Apr 2022 14:46 #3

  • Rome
  • Rome's Avatar
  • OFFLINE
  • Quod Licet Jovi Non Licet Bovi
  • Posts: 1039
  • Thank you received: 522
Hello Manuel.
1. WEB-client was tested only with Chrome.
2. Make sure you've set up server software properly and connection between Server and Cloud is not blocked by some other software.

If it still doesn't work, send us a screenshot of the Server software.
Роман, Roman
Expert Electronics
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 27 Apr 2022 04:52 #4

  • ng7e
  • ng7e's Avatar
  • OFFLINE
  • Posts: 11
  • Thank you received: 6
Roman,
Is there a list of ports that should be opened on the firewall side of the router? Also, what ports need to be forwarded?
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 27 Apr 2022 07:04 #5

  • Rome
  • Rome's Avatar
  • OFFLINE
  • Quod Licet Jovi Non Licet Bovi
  • Posts: 1039
  • Thank you received: 522
Server software connects to the Cloud as a client, the same applies for ESDR3 client instance, it also connects to the Cloud as a client. So, as a result, you don't have to open certain ports for them, they operate as outgoing connections, not incoming. Server-Cloud-Client exchange all required info as IP, UUID, etc. automatically, there is no need to manually enter anything.
Роман, Roman
Expert Electronics
The administrator has disabled public write access.
The following user(s) said Thank You: John-KC2QMA

Can’t connect to remote running EESDR3 0.12 from iPad 01 May 2022 21:36 #6

  • W4SSB
  • W4SSB's Avatar
  • OFFLINE
  • Posts: 12
  • Thank you received: 3
Roman,

I have done extensive testing today. This was my setup.

V3 and starter running on a Windows 11 machine. It’s Ethernet IP address was 192.168.16.200. SunsdrDX was directly connected to it via Ethernet with an iIP address of 192.168.16.50. Windows 11 machine was connected to the Internet vi a a WiFi connection. V3 app was started as well as starter app. Starter app says “ Connect Successful”

Using an IPad connected to the same WiFi network as the v3 computer.

Safari browser. Connects successfully to EESDR cloud server but not presented with any radios to connect to.
Chrome browser. Same results as Safari browser
Edge browser . Same results as Safari browser

In all 3 case the starter app remained running but nothing displayed except original “Connect successful”

Using a MacBook Pro running Big Sur connected on the same WiFi network as the V3 computer.

Safari browser. Connects successfully to ESSDR cloud server but not presented with any radios to connect to.
Chrome browser. Works
Edge browser. Works

Let me know if you need any additional info.

Manuel W4SSB
The administrator has disabled public write access.
The following user(s) said Thank You: ag7sm

Can’t connect to remote running EESDR3 0.12 from iPad 02 May 2022 15:00 #7

  • W4SSB
  • W4SSB's Avatar
  • OFFLINE
  • Posts: 12
  • Thank you received: 3
Roman,

Here is some additional info that should help you troubleshoot the problem. Attached are 2 wireshark traces. The setup is:

Wireshark running on Windows 11 machine running V3 and starter. The Windows 11 machine is connected to a SunsDR2DX via Ethernet. IP address of V3 computer is 192.168.16.200. IP address of SunSDR2DX is 192.168.16.50. Windows 11 computer is also connected to the internet via WiFi. Its local IP address is 192.168.1.107 and its public IP address is 47.200.206.22. The wireshark capture file "iPad running Chrome" is an iPad with a local IP address of 192.168.1.87. When I login to your cloud server I never get back a link to connect to the SunSDR2DX. The second wireshark capture file "Dell running Chrome" is a Dell tablet running Chrome with a local IP address of 192.168.1.6. When it connects to your cloud server it does get back a link to connect to the SunSDR2DX.

File Attachment:

File Name: iPadrunningChrome.pcapng.txt
File Size: 44 KB


File Attachment:

File Name: DellrunningChrome.pcapng.txt
File Size: 35 KB




Hope this helps.

Manuel W4SSB
The administrator has disabled public write access.
The following user(s) said Thank You: ag7sm

Can’t connect to remote running EESDR3 0.12 from iPad 02 May 2022 22:31 #8

Hi Manuel, just like you, the same thing happens to me.
connects presents the radio but has no audio
the buttons don't work, i gave up for now
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 04 May 2022 07:10 #9

  • Rome
  • Rome's Avatar
  • OFFLINE
  • Quod Licet Jovi Non Licet Bovi
  • Posts: 1039
  • Thank you received: 522
Hi, Manuel.
Thank you very much for your extensive tests.
Basically, yes, we test only Chrome WEB-client and with a certain iOS update, WEB-client doesn't work there even with Chrome.
We'll try to fix that in future versions.

Due to National Holiday, we'll have a prolonged weekend Apr 30 – May 3 and May 7 – May 10
Роман, Roman
Expert Electronics
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 04 May 2022 13:02 #10

  • W4SSB
  • W4SSB's Avatar
  • OFFLINE
  • Posts: 12
  • Thank you received: 3
Thanks Roman,

Let me know if you need me to do any further testing.

Manuel
The administrator has disabled public write access.

Can’t connect to remote running EESDR3 0.12 from iPad 06 May 2022 06:08 #11

  • Rome
  • Rome's Avatar
  • OFFLINE
  • Quod Licet Jovi Non Licet Bovi
  • Posts: 1039
  • Thank you received: 522
Thank you, Manuel.
At this point, we mostly concentrated on the implementation of the TX mode in the ERS, both Server and Client (ESDR3) software.

Support of the WEB-client is complicated since each OS behaves differently, all browsers are constantly evolving and in case of macOS has its own weird browser which doesn't behave as others. All that requires lots of attention, which makes constant support of the WEB-client a lesser priority than the main Client.
Роман, Roman
Expert Electronics
The administrator has disabled public write access.
The following user(s) said Thank You: John-KC2QMA
Time to create page: 0.613 seconds