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TOPIC: ExpertSDR2 software for MB1

ExpertSDR2 software for MB1 23 Jun 2017 12:49 #31

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Hi, everyone,
Today we published the ExpertSDR2 1.2 beta 3, release notes on the web-site.
Роман, Roman
Expert Electronics
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ExpertSDR2 software for MB1 23 Jun 2017 15:34 #32

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The Sound ( goes automatic to maximum) error still exists at 1.2.03 !!!!!!!!

my MB1 isnt Workable !!!!

:twisted: :twisted: :twisted:
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ExpertSDR2 software for MB1 23 Jun 2017 15:38 #33

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The S-Meter (standalone) needle display problem, that I reported before, still exists in 1.2 Beta3


Attachment Capture_2017-06-23.png not found

Last Edit: 23 Jun 2017 15:40 by g0cgl.
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ExpertSDR2 software for MB1 23 Jun 2017 16:04 #34

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Hi,
there is still a problem with antenna switching which persists since the first public alpha version of 1.2.
This is a problem of antenna when I switch from HF bands to VHF band.

In fact when I go to VHF 2m band from an HF band the VHF RX antenna switch to the antenna number of the HF RX antenna I come from.
Examples will be more explicit, I think.
Normally VHF antenna might be A1.
On 6m HF antenna is A3 and if I go to 2m VHF band, VHF RX antenna switches to ADC instead of staying on A1.
On 10m HF antenna is A2 and if I go to 2m VHF band, VHF RX antenna switches to A2 instead of staying on A1
On 80m HF antenna is A1 and if I go to 2m VHF band, VHF RX antenna stays on A1 which is OK in this case.

VHF TX seems OK.
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ExpertSDR2 software for MB1 24 Jun 2017 00:09 #35

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Installed beta3.
1) MB1 gui...The size of the indication of frequency on the spectrum scope is very small.
unreadable.
Open desktop gui and then return to mb1 gui and size returns normal
I turn off and reboot again small
2)MB1 gui spectrum scope: motion is not linear. It looks like it blocks and then moves

73 de is0cak
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Last Edit: 24 Jun 2017 00:11 by Is0cak.
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ExpertSDR2 software for MB1 25 Jun 2017 08:42 #36

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Since the inception of the TX Proc module, at least 3 MB1 users have experienced TX audio/power out/ALC adjustment issues.

Gianni IS0CAK reported via Skype: I can not find the right adjustment between mic gain and compressor. They are always in the red alc area or do not come out of power.

Erik EI4KF reported: there is something wrong with the ALC metering. It is since the new Processor module was introduced. If I reduce mic gain until ALC is in green area, I have very little power out and it makes no difference whether mic AGC is enabled or not. It seems that the ALC meter over-reads and does not show the true ALC level. The only sure way to adjust mic gain / compressor now is to see TX waveform on the panorama and check audio through the monitor. I also got some friends to listen to my audio over the air. Best quality and narrowest bandwidth was confirmed but ALC meter well in to red area.

Manfred DK3UD reported: Erik, what you said about the meter, I can confirm completly! The same here at my end. Today a radio friend on 80m told me, my transmit signal is not very clean. He was using another well-known SDR-Radio, and I think he knows about what he is talking. He told me my IMD3 is only about 20 dB, which is a rather bad value.

The Expert Electronics' USA agent, Yuri N3QQ, responded with: If you did not had this problem with older version of software simply downgrade. Tnx and 73.

This represents a new low in the level of customer service for EE. The solution is not to work with and improve the current software but to dismiss it and go back in time to something that worked??? What kind of attitude is this? I am astonished. We deserve better as your customers who have spent a lot of money on your "high-end" MB1. Are we being discouraged from reporting symptoms in the ESDR2 software that are bugs or results we don't understand, and instead being told we should revert to some old version? I cannot believe it.
Last Edit: 25 Jun 2017 08:43 by g0cgl.
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ExpertSDR2 software for MB1 25 Jun 2017 09:20 #37

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Hi,
same remarks here.
It's very difficult to adjust the mic level according the Smeter of the MB-1 since beta 2 with TX proc.

Apparently my various correspondents seem to find that my modulation is very good after adjusting it with TX waveform on panorama, checking audio with monitor and looking at the VUmeter of my power amplifier on 2m band. In despite modulation seems OK the red area of the MB-1 signal meter is always blinking (the two last red leds). If I don't go to this red area, modulation is too weak. The needle of the VU meter of my 2m power amplifier moves just a little.
The mic level of Smeter of the MB-1 must be badly calibrated, don't you think?
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ExpertSDR2 software for MB1 25 Jun 2017 15:10 #38

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g0cgl wrote:
Since the inception of the TX Proc module, at least 3 MB1 users have experienced TX audio/power out/ALC adjustment issues.

Gianni IS0CAK reported via Skype: I can not find the right adjustment between mic gain and compressor. They are always in the red alc area or do not come out of power.

Erik EI4KF reported: there is something wrong with the ALC metering. It is since the new Processor module was introduced. If I reduce mic gain until ALC is in green area, I have very little power out and it makes no difference whether mic AGC is enabled or not. It seems that the ALC meter over-reads and does not show the true ALC level. The only sure way to adjust mic gain / compressor now is to see TX waveform on the panorama and check audio through the monitor. I also got some friends to listen to my audio over the air. Best quality and narrowest bandwidth was confirmed but ALC meter well in to red area.

Manfred DK3UD reported: Erik, what you said about the meter, I can confirm completly! The same here at my end. Today a radio friend on 80m told me, my transmit signal is not very clean. He was using another well-known SDR-Radio, and I think he knows about what he is talking. He told me my IMD3 is only about 20 dB, which is a rather bad value.

The Expert Electronics' USA agent, Yuri N3QQ, responded with: If you did not had this problem with older version of software simply downgrade. Tnx and 73.

This represents a new low in the level of customer service for EE. The solution is not to work with and improve the current software but to dismiss it and go back in time to something that worked??? What kind of attitude is this? I am astonished. We deserve better as your customers who have spent a lot of money on your "high-end" MB1. Are we being discouraged from reporting symptoms in the ESDR2 software that are bugs or results we don't understand, and instead being told we should revert to some old version? I cannot believe it.

It seems logical to downgrade until the issue can be fixed, and when it's reported as resolved you can upgrade again, no? This is all beta software correct? Doesn't beta mean not production ready, try at your own risk? Without beta versions it's very difficult for software development to get the feedback it needs to debug software. There is no way EE could possibly replicate every users software installed base to predict bugs.

I have held off installing this software just for these reasons, I want to use what works. I am grateful for those trying it and reporting issues though, thanks to all of you and your help in making it better.

73
NI0Z
73
NI0Z
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ExpertSDR2 software for MB1 25 Jun 2017 15:46 #39

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No matter what the product, a company response to its customers to "simply downgrade" is absolutely not acceptable. It may very well be that the customer chooses to downgrade by their own volition but that is not what was or is the point here. The advise is completely negative and instead should have been 1. Thank you for your input, can you supply an audio file to help with diagnostics? or 2. We have had similar reports, rest assured we will look into it.

I see you are grateful to those of us who are trying the Betas. How do you think issues will be fully found and reported if, at the first problem, we downgrade? And if the advise was meant as a temporary measure, a more substantive reply would have served everyone better than one dismissive line.

MB1 users have endured consistent software failings for up to, or even more than, a year. Maybe you will feel like us in one year's time. If you do, I hope your pleas don't get interrupted and dismissed by another MB1 user.
Last Edit: 25 Jun 2017 15:47 by g0cgl.
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ExpertSDR2 software for MB1 25 Jun 2017 18:01 #40

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my reply is a response to the reaction tate EE is a horrible because they simply suggested you down grade if the current crop of bugs are unacceptable. It's a perfectly normal response used industry wide. Obviously these are serious issues and they are going to take more than a day to resolve, probably more than a week too.

I am sure they are grateful for the bug reports and will try to correct the issues, but I also think they will need time and obviously some of the issues make the software useable so it's only natural that one downgrades and waits for the next release and update as to whether the bugs are addressed.

I think like before when you kept track of them, you can validated one by one they are all addressed. You could also let them do that since it is their job to do that. I just don't see a reason to berate them when they are simply trying to provide us new features and a better software package to work with. If they were truely bad, they wouldn't be doing anything at all.

I understand we may disagree and I respect that, this is just my two cents.. I am sure they will work this out and maybe a suggestion to EE is to find friendly BETA testers before making a beta available to the public. I know when I spoke to Yuri some weeks ago about these updates that he said they would be mere betas and might take a bit to be finalized. They want to get this right as much as we want them too so they can move on to the Pro RX modules and beyond.

73
NI0Z
73
NI0Z
Last Edit: 25 Jun 2017 18:03 by NI0Z.
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ExpertSDR2 software for MB1 25 Jun 2017 18:14 #41

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EE are not a horrible company and I did not say so. Their USA agent used the term "simple downgrade" and I said nothing else but that.

When you say "some of the issues make the software useable" I presume you mean "unusable". It is not unusable and again there is no statement to claim it being so. Why be so aggravating?

You may be sure it will work out but note what was really written and especially the last paragraph. 10 months is a long time. For the 10 months I have had the MB1, and for over a year Reiner has had his, we have battled EE to get software to a level commensurate with the so-called high-end hardware. At last, after numerous emails, we reached Alpha5. I implored EE to use that as the basis to move forward with implementing non-working MB1 features such as ALC action from external PA, notch, etc - also to make good the front panel non-working controls and so on. But no, instead they spend time on TX which was fine before, and introduce more problems. But no, they next change QT libraries and give everyone other issues. These could have been prioritised to follow the essentials. They can go their own way, of course they can as it is their product and prerogative. But it is our prerogative as customers to highlight another in the long list of dismissive replies, less than ideal customer service, and so on. At the very least, give us the courtesy of allowing us the freedom of expression without making ill-informed commentary.
Last Edit: 25 Jun 2017 18:15 by g0cgl.
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ExpertSDR2 software for MB1 25 Jun 2017 18:17 #42

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I use my MB1 now over one Year.and later .... i hear all the time the same.. More Alphas, and Betas = more bugs..
No fix old bugs, EE Programmer produce only more bugs
at the Moment i cannot use my Mb1 . only with old Alpha 5.. Its a BIG Sound out Problem. and isnt fix in beta 1,2 or 3 !!!!

so my Mb1 is more as one year unworkable..

73
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ExpertSDR2 software for MB1 25 Jun 2017 18:26 #43

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See, and my own experience is that I waited for reports of things mostly working and then only bought one when things seemed more certain. I wouldn't buy something so new without understanding it's a huge risk. Look, I have no stake in EE, nor any other company for that matter, I have a Flex, a new Anan, an ELad and some other SDRs in my shack right now. With the previous release by far the MB1 has been the most stable an pleasureable to use.

I am not taking away anyone's right to vent, please do but also, I don't believe anyone is a victim, I am sure you could easily sell the MB1 and buy into the next vendors set of issue.. I mean that in the absolute nicest of ways. I don't advise anyone buy an SDR if they want a non experimental radio.

Now, to be fair, hearing these reports I will update my review and make note of the latest beta woes. EE will need to do more QC work if they want to protect their rep and keep customers happy. This is why I keep an eye on things, because that's in part what I do and what interests me.

73
NI0Z
73
NI0Z
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ExpertSDR2 software for MB1 25 Jun 2017 18:49 #44

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Thank you for your more reasonable response. But again, clarification is necessary because you make claim to knowing my disposition when nothing of the sort was stated. I am not a victim, or consider myself to be so, and I do not want to sell my MB1. I had it running side-by-side with my Icom 7800 for 3 months and then sold the 7800. I do not regret it. The facts are as I stated and are as I and other MB1 users have experienced and currently are experiencing. That Beta3 is the most pleasurable release you have used is great. You are happy and I am happy for you. So where is the need to interject when others are less happy? It is about getting put right what is patently wrong for many users. A positive change in attitude and application from EE will be to everyone's benefit, and their own of course.

I do not think even EE would say that the MB1 is an experimental radio. The MB1 is a radio in the same price bracket as a K3(S), FTDX-5000 or a mid-range Flex. We could have bought one of those but we put our faith in Expert Electronics. But we still do not have a fully featured and appointed transceiver, after all this time. And how has our faith been rewarded? With successive s/w failures and disappointments. Now you would say that is what constitutes the " huge risk" that we supposedly understood to be taking. I say that is not nor should be the case, not at all. So let's see what happens next. Let's see if there is a positive response at last. It is long overdue.
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ExpertSDR2 software for MB1 25 Jun 2017 18:56 #45

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Really my point is this, suggesting a downgrade is a horrible response, it actually seems perfectly valid. What would you expect the response to be taking into consideration that it's new functionality and clearly isn't working like they thought? How fast do you think they can fix that and how large a,programming staff do you think they have? Maybe that's a way to bring clarity to this because I have not had a rude response from Yuri before, he's always been polite and highly responsive. One has to keep in mind different languages and cultures as well. So what was the expected response, then maybe EE can learn something from this?
73
NI0Z
Last Edit: 25 Jun 2017 18:58 by NI0Z.
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