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TOPIC: ESDR2 can't connect to MB1

ESDR2 can't connect to MB1 06 Dec 2021 01:32 #31

  • KB3Z
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Leave it to Windows to totally foul up an SDR. Ok, there are problems on occasion with the SDR program. But this was the windows operating system. It's good that you stuck it out.
Mark KB3Z
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ESDR2 can't connect to MB1 06 Dec 2021 01:41 #32

  • N8SDR
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Relampago wrote:
Hello Rick,

I think we posted at the same time. I must have been working on my post when you submitted yours. Hi hi!

Firstly, many thanks for all your help my friend. Very much appreciated!

I read your posting and the instructions you gave just don't work here in my Windows 10. I right-click on the icon in the lower right corner and select Open Network & Internet settings as you suggest. I then select Ethernet from the left-side pane. However, when you right-click on any of the Ethernet selections in the right-side pane nothing happens. The right-click does not work. It only responds when you left click and that opens the window which you've seen in my other screen captures where it does not accept my IP4 manual settings. I thought I should share that with you and any future folks who might have to read this tragedy.



Kind regards and 73, Jack

THATS STILL NOT THE CORECT SPOT- But hey you got it going
for future

1.jpg

then right click to open properties

2.jpg

then highlight IPv4 click properties

3.jpg

then edit
and save
73 Rick
Last Edit: 06 Dec 2021 01:42 by N8SDR.
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ESDR2 can't connect to MB1 06 Dec 2021 01:44 #33

  • N8SDR
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KB3Z wrote:
Leave it to Windows to totally foul up an SDR. Ok, there are problems on occasion with the SDR program. But this was the windows operating system. It's good that you stuck it out.
Mark KB3Z

No MARK it wasn't windows it was ACRONIS (there add in security BS) most likely, not windows this time
73 Rick
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ESDR2 can't connect to MB1 06 Dec 2021 03:11 #34

  • Relampago
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Well now I hope this is my final post. I had let the ESDR2 run for over an hour and the waterfall was merrily streaming away when I left the room. I returned to find it stopped and I got the dreaded "ESDR2 can't connect to MB1" message when I went to restart it. WTF?

So, after some more digging I came up with the idea that my previous fix had created a conflict. I have attached several more screen captures to show you the final settings that fixed it. I must admit that this is as much for my future lack of memory as anything else. I wanted to write this down.

Firstly, I figured out how to get to the settings that Rick was coaching me for. There is a different selection in Windows 10 under the Open Network & Internet settings, (see screen capture) Then you right-click on Ethernet 4 and select Properties, (see screen capture).

Finally, that setting that I had found inside of Device Manager has to be undone and returned to the original way I found it which says 'not present' (see screen capture).

I'm amazed that I got this to work again. You guys are obviously teaching me things. Many thanks!!

73, Jack
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ESDR2 can't connect to MB1 06 Dec 2021 12:16 #35

  • N8SDR
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Relampago wrote:
Well now I hope this is my final post. I had let the ESDR2 run for over an hour and the waterfall was merrily streaming away when I left the room. I returned to find it stopped and I got the dreaded "ESDR2 can't connect to MB1" message when I went to restart it. WTF?

So, after some more digging I came up with the idea that my previous fix had created a conflict. I have attached several more screen captures to show you the final settings that fixed it. I must admit that this is as much for my future lack of memory as anything else. I wanted to write this down.

Firstly, I figured out how to get to the settings that Rick was coaching me for. There is a different selection in Windows 10 under the Open Network & Internet settings, (see screen capture) Then you right-click on Ethernet 4 and select Properties, (see screen capture).

Finally, that setting that I had found inside of Device Manager has to be undone and returned to the original way I found it which says 'not present' (see screen capture).

I'm amazed that I got this to work again. You guys are obviously teaching me things. Many thanks!!

73, Jack

I suspect windows power settings

Make sure that windows is set to (HIGH PERFORMANCE MODE) under power settings

Also make sure you added the EESDR to your firewall rules (I think you previously did that)
You could try this as well- www.howtogeek.com/368781/how-to-enable-ultimate-performance-power-plan-in-windows-10/
Another thing I do is add EESDR both V2 and V3 to windows game mode
www.windowscentral.com/how-enable-disable-game-mode-windows-10#:~:text=Enable%20Game%20Mode%20Windows%2010%201%20Open%20the,toggle%20Game%20Mode%20on%20or%20off.%20See%20More.
73 Rick
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ESDR2 can't connect to MB1 07 Dec 2021 04:58 #36

  • Relampago
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Hello Rick,

Tonight, I ran the MB1 and it lost the connection to the Ethernet port a couple of times. I've been searching the power settings and anything else that might cause it to sleep or disconnect. I already had the power settings set for High Performance (see screen capture). I followed your link, but my machine does not have the option to set it for Ultimate Performance.

As for the Game Mode I do not see any way to 'add' the ESDR2 application to it. Game mode is merely a feature that is turned On or Off in my machine (see screen capture).

Finally, as you mentioned I have Windows Defender Firewall set to allow ExpertSDR2 (see screen capture).

If the MB1 keeps up this bad habit of dropping the Ethernet connection, then I won't be able to blame Kaspersky or Acronis for it. I will keep a watch and place a call with Roman and Yuri if this problem persists. I'll then post the result here.

Best 73, Jack
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ESDR2 can't connect to MB1 07 Dec 2021 14:37 #37

  • sm4ive
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i Dont understand why you fidling around so mutch :-) I see that you have 3 Network , there should only be 2 unless you have instaled an extra outside the box.
The other options does not impact on the Lost Connection (high performance set to recomended) will be ok
Game mode On nothing there.
You make it more complicated than its. I sugest you let Roman do a Teamviwer and set everyting correct.
Lars SM4IVE MB1 Prime
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ESDR2 can't connect to MB1 07 Dec 2021 18:05 #38

  • Relampago
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Thank you for your note and suggestion Lars. Yes, it has come to that point now. I need to get a response from Roman. Does he monitor these forum postings?

Something is not setup right and the ESDR2 application cannot hold the Ethernet connection for more than a few minutes. I watched the Ethernet port activity again last night and the Ethernet 2 connection kept dropping out. When ESDR2 lost connection I would go into Device Manager and 'Disable' the LAN9500A Ethernet adapter and then 'Enable' it again and that would make the ESDR2 connection work again. However, just a few minutes later the connection would drop out again for no apparent reason. I have not found any easier way to reset the connection except through the Device Manager. Of course if you reboot the entire computer that will work also (temporarily).

As for the third Network connection that you've noticed... I had a USB dongle plugged into the front USB port on the MB1 to support my Bluetooth Logitech keyboard. When I unplug that USB dongle this third network connection goes away. I was hoping that this might fix the ESDR2 connection problem, but it did not. Even with a different 'wired' keyboard plugged into the USB port the ESDR2 software connection is still erratic. For what it's worth... this is an expensive computer with Windows 10 O/S so it should support any keyboard device. A casual user (not a computer tech) should be able to use the MB1 without a lot of messing about. But as I said, the Bluetooth keyboard didn't cause the connection problem.

So yes, I am going to seek a response from Roman about how to reload the settings from the factory. Now that I'm faced with it I am wondering what the Service plan is? Do I have access to download an archived image and just re-image the SSD in my MB1? Could I reload Windows 10 from some install file that Expert Electronics has archived? In the future as Operating Systems change what may I expect for obsolescence? These are some questions that I will pose to Roman.

Thanks again for your support through this forum!

Best regards, Jack
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ESDR2 can't connect to MB1 07 Dec 2021 18:43 #39

  • sm4ive
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Jack
You could do a new win 10 install and then install V2 Update 8 its easy done
Or just remove the ethernet cards and then restart computer and check for new items and it will find your 2 ethernetcards
To contact Roman you should do that via email This email address is being protected from spambots. You need JavaScript enabled to view it.
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ESDR2 can't connect to MB1 08 Dec 2021 09:31 #40

  • G3XLG
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Whilst that is the email for Roman, the correct way to seek help is to go to the Support tab (at the top of the page), then fill in a Technical Support request describing your problem.
73 Ray G3XLG
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ESDR2 can't connect to MB1 08 Dec 2021 17:02 #41

  • Relampago
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Thank you for the tip on submitting an official Support Request. I have not had any response to my email yet, so I just copied that content into an official support request form.

My MB1 is not keeping the ESDR2 connection, and even if I reset the connection (through Device Manager) it drops out again in a couple of minutes. Something (maybe hardware?) has really turned for the worse now.

I appreciate you guys supporting me with troubleshooting ideas. I'll let you know what happens.

Best regards, Jack
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ESDR2 can't connect to MB1 09 Dec 2021 08:12 #42

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Jack
do the following!!!! Go to controllpanel> Devicemanager> mark your ethernet cards and remove them uninstall! (not the drivers)
Then reboot computer and the computer will find the 2 network cards LAN9500A USB 2.0 to Ethernet and Realtech PCi Famely controller.
Config Realtech pci get ip automatic and DNS automatic!
Config LAN9500A USB2.0 use ip adress192.168.158.1 Gateway 255.255.255.0 THATS ALL confirm and rebbot

And in Expert sw options sdr adress :192.168.158.200
If this dosent work you have problem :-)
Lars SM4IVE
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ESDR2 can't connect to MB1 13 Dec 2021 01:28 #43

  • Relampago
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Hello Lars,

Thank you kindly for your assistance! I did the steps that you said and that made the MB1 connect to ESDR2 again. However, it was still struggling to maintain the connection. I tried operating over a couple of days and the MB1 would run ESDR2, but always at some random time it would drop the connection. Hmmm.. more mystery.

So, I began watching the Task Manager diligently to figure out anything that was happening. I discovered that each time the ESDR2 would disconnect from the MB1 there was also another process called, "LocalServiceNoNetworkFirewall (2)" running in the background (see screen capture attached). I did some research and I followed the instructions on this page to do an update for Windows 10 and to reset the Windows Defender settings. appuals.com/localservicenonetworkfirewall-high-cpu-usage/

Today I ran the MB1 hard. I had some CW QSO's and ran in the K1USN SST contest. The ESDR2 connection stayed solid. I managed to break the connection only once when I started my N3FJP logging software while both N1MM+ contest logger and ESDR2 were also running. I performed a "Disable/Enable" on the LAN9500A network connection and that restored the ESDR2 connection again. The connection held solid after that.

So at this point I think the software issues are finally beat down. I run my MB1 almost every night for CW. I will be monitoring anything that goes wrong, and I'll update this log if I learn anything new.

Many thanks again for your help!

Best 73, Jack
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ESDR2 can't connect to MB1 07 Feb 2022 04:19 #44

  • Relampago
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Hello Team,

I realized that I had not given you the end of the story, so I am posting today to put up the last information. After I wrote my last entry the MB1 ran for another couple of days and then the connection problem returned. I don't know why, but I suspect that after some power on/off cycles it caused the software to reload drivers.

I ended up sending the MB1 back to Yuri in Washington for his support. With the Christmas holidays he ended up having the MB1 for about a month. He worked with the engineers in Russia and they determined that the driver was not the correct one for the hardware. Yuri got the new driver from the guys in Russia and he installed it and then let the MB1 run for several days to make sure that it stayed working. I received the radio back via UPS on January 17th.

I've run the MB1 for a couple of hours and it is holding up. Honestly, I bought a different radio since the MB1 was away and I've re-plumbed my station around the new one. I'm deciding whether to keep it now.
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