Relampago wrote:
Hello Team,
Thank you for all your responses. I still have the problem, and I have done some diagnostics today. I have included several screen captures to help answer your questions.
You'll see from the screen captures that my hardware is top notch and very capable. You'll also see that I have ESDR2 Update 8 running. This is what came loaded in the MB1 when I took delivery in January.
I do run Kaspersky antivirus software, and I have had that installed since I first received my MB1 back in January (2021). I doubt that Kaspersky is causing this issue. This summer I installed Acronis True Image to make backup images of the SSD, because once I finally got all of the MB1 configuration setup I didn't want to have to go through that again. It appears to me now that Acronis is running a lot in the Task Manager even though I have it set to Manual mode where I only use it when I choose it. I'm not savvy, but it appears like it is trying to run Acronis security which is a feature that I have turned off... hmmm. I might uninstall Acronis all together and see what happens. It's a dang shame not to be able to trust software to not fight with it's neighbors.
In some of the screen shots you'll see the Task Manager and the Performance tab. Notice that the Network activity is holding steady at 17%. I disconnected the physical Ethernet cable and this activity still persists. I tracked that down to the virtual network connection to the MB1. When I 'disable' this network connection the activity drops to 0% and when I 'enable' it again it runs back up to 17%. Again... the physical house Ethernet cable is unplugged, so this is a burden from the virtual network connection.
I've followed the UMA section 9.14 for "MB1 Fails to Connect to the Computer". I used the CMD window and those two commands to no avail. They yielded nothing. I've included a screen capture. The tasklist /svc command shows that the port address is occupied by the ESDR2 application, but even when ESDR2 locks up suddenly this CMD window tool still only shows that ESDR2 is using the port. I thought (from my interpretation of the UMA) that these commands might let me see that some other software was using the same port besides the MB1. They did not show me this. Is there some update to the UMA that I am missing?
Before I let you go for now.... the MB1 started up fine this morning and I was monitoring 40m early for about 15 minutes. Then without warning (as always) the ESDR2 software tossed the error message "can't connect to MB1" (see screen capture) and I was off the air from then on. I presume that if I power down the MB1 and turn it back on something will reset again and I'll be back on the air. I am hoping through your inquiries that I can track this down.
Best regards, Jack
Jack as an I/T guy for many years I will say Kaspersky can be a resource hog and I found it not to be all that effective!
my suggestion for a test
Kill Kaspersky (uninstall and run the 3rd party uninstaller) as that program doesn't fully uninstall and leave things running.
uninstall ACRONIS and its added security BS as well. set it up to manually do an image on demand, not on a scheduler and do not let it install its security suite
for time being try it with the built in Windows Antivirus program, it should auto default when windows see no other antivirus is in operation any longer.
One Inage program I can say doesn't have a scheduler issue and works very well is Macrium Reflect, both the home/commercial paid versions and oddly even the free home version works really well- give them a look over, have been using them for years on many of my business clients.
see links below
support.kaspersky.com/common/uninstall/1464 (this is the uninstaller tool)
kb.acronis.com/aticleanup (Acronis removal)
www.macrium.com/reflectfree?x-ca=blog (Macrium reflect 8 Free) scroll down page
and again, I would run the JRT scanner i mentioned earlier in previous post
Once those are uninstalled, shutdown the system (not just a reboot) then power it up and give it a try.