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In this category, you can discuss questions related to the new Expert Remote System (ERS) based on ExpertSDR3.

TOPIC: Remote over internet stopped working after provider change (FWA)

Remote over internet stopped working after provider change (FWA) 10 Nov 2023 16:39 #1

Hello everybody
Here's my problem: I changed my internet provider at home: went from a very slow wired 20mb to a much faster FWA 350Mb and EESDR3 stopped working IN REMOTE (all is ok in local)

Here the situation: Radio (sunsdr2pro) is connected via LAN cable to a pc, which is Wi-FI connected to the home network (I know it's far from perfect, but it always worked fine and I'm quite lazy :sorry: ). I've used this setup for many months and got through many pileups, both in sub and ft8.

At the remote location I am able to see and USE my radio via the WEB-interface: smooth waterfall, no delay, all is ok
If I use EESDR3, after the login EESDR3 can see the radio, but if I click "start" the program opens, the icon in the bottom left corner becomes green with the yellow lighting (peer to peer connection established), but I see no ping, no upload speed, no download speed and thus cannot use the radio.

Anybody having the same issue?
I was thinking about ports that need to be open: can anybody tell which ports are used by EESDR3 remote?

Thanks!!

Marco IU2DXF
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Remote over internet stopped working after provider change (FWA) 11 Nov 2023 15:15 #2

Problem solved!
The issue was that my ISP gave me a private IP address on the new FWA.
Called the customer service, requested a public IP and the problem disappeared.

Hope this will help somebody experiencing the same issue
73!

Marco IU2DXF
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